Firefighter Communications: Report Examines Missouri 911 Dispatcher Training

A recent news report examined 911 dispatcher training in the state of Missouri, saying the requirements fall shorter than many other professions. KMIZ reports ( that the state only requires 40 hours of training for a joint communications dispatcher and even less, just 16 hours, for fire and police dispatchers. This is far less than that required to be a licensed cosmetologist or barber, an inexact comparison as the state does not issue licenses for joint communications dispatchers. Handling the Mayday: The Fire Dispatcher's Crucial Role Some dispatchers told reporters that better standards need to be in place. In Columbia-Boone County, dispatch operators are requi...

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