BY JOSEPH W. PFEIFERAt 0846 hours, seconds after the first plane hit the World Trade Center (WTC) and the transmission for multiple alarms, the incident command system (ICS) began to take shape. Over the next 13 minutes, command would pass from me, Battalion 1; to then-Deputy Chief Peter Hayden, Division 1; to Citywide Tour Commander Joseph Callan; and then to Chief of Department Peter Ganci. Each of these chiefs knew that as the incident expanded, more and more elements of the ICS would need to be put into effect to maintain command and control. It was not known at the time that the ICS command structure would eventually take up three floors of the fire station on Duane Street.On arrival...

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