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ORGANIZATIONAL CULTURE IN THE FIRE SERVICE

08/01/2005
BY STEVEN M. De LISIWhy do we in the fire service do what we do, and how do we do it? Is it because of training? Training can be described as an “observable change in behavior,” yet, all too often, this observable change in behavior exists on a temporary basis, while firefighters are in the training environment under the direct influence of instructors who threaten them with failure and peers who ridicule them for their inability or unwillingness to conform to expected department norms. On return to the fire station, many firefighters revert to their same old ways. These old ways may be comfortable-“we’ve always done it like this”-or easier, but, regretfully,...

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