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The Simple Approach to Writing Effective SOPsThe Simple Approach to Writing Effective SOPs

BY FRANK VISCUSO“You want me to do what?” That’s what I said, out loud, I think, when my chief asked me to write a standard operating procedure (SOP) for my department. I was a captain only for one year, and I had very little writing experience. However, I was assigned to the training division, and with that comes those dreaded “administrative” duties.It was 1998. I was asked to write a procedure outlining the duties of the safety officer. How could I do that? I didn’t even know what those duties were at the time. After getting over the initial shock, I gathered my thoughts and began to work out a plan of attack. It began with my understanding that an S...

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