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The Smartphone: A Versatile Tool for Incident Operations

By Patrick S. Mahoney The fire service is awash in technological solutions to very old problems, and the pace of change is quickening. Innovations in tablet computing and smartphones are already making inroads in a number of industries (e.g., healthcare) and are poised to make the fire officer's job performance more effective, efficient, and safe. Innovations have driven this revolution, which has in large part changed the way we relate to information through technology. The typical smartphone will include a central application (app) store where the user can find and purchase thousands of programs available for the device. The phone will download and install them automatically; no special...

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