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How to Ensure That Your Department Fulfills Its Vision

BY CHRISTOPHER LANGLOIS Why are we here? Why does the fire department exist? What are we trying to achieve each time we show up for our duty shift or are toned out to an emergency? Many fire departments have a mission statement that usually consists of a short explanation of what the department does to protect the life and property of the people of the community, but what exactly does that encompass, and what do the people really want and expect from their fire department? Some might say an excellent outcome is a four-minute response time or achieving a minimum staffing level of four firefighters per apparatus or extinguishing a room-and-contents fire. On an individual level, it may be do...

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