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Heller1_Rollcalltips_720

Mon, 3 Feb 2014|

Heller1_Rollcalltips_720

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Automatically Generated Transcript (may not be 100% accurate)

Hi my name is -- -- economic captain with Hamilton township -- nineteen in New Jersey and I'm also an instructor with the FBI today. This morning we're gonna talk about discussing things with the crew when we come on duty. And we're not talking about simply what goes on in the firehouse but what goes on before we ever got there. I try to get the idea what the cruise mood is every morning. See what's going on in their lives if they had a rough night at the -- the night before -- -- there minus somewhere else worried about a sick family members something like that. It's important to know where the guy's arm what's going on. This helps me go through my day and understand what we're gonna doing what we may -- just on a personal level. Before we ever get involved in stretch and liner -- and -- It's really important to know where they're out what they're feeling. And now with what they're thinking about -- like to know what they did have -- baseball game go over the weekend how the kids are doing in the school play things like that. The more post WR with your crew the better off that are going to be in the more -- you're -- have any other. That's a great way to start off just having a cup of coffee in the morning with the guys.