Leadership

Publicity in the Water Department

Issue 14 and Volume 65.

Publicity in the Water Department An interesting experiment has been inaugurated by the Spring Valley Water Company, of San Francisco, Cal. It is a policy of taking the public into its confidence, and by a course of educational publicity, of placing its affairs in the limelight of the press. Samuel P. Eastman, the manager of the company, thus describes the plans involved in the new move: “It is the desire of the company to cultivate closer relations with the public. We realize that the administration of the city’s water supply is a public trust and that the more the public knows about water problems and our efforts to solve them, the better it will he for everybody concerned. Public utilities thrive on cordial relations with the public. The public would rather be cordial than otherwise, hut they must be given an opportunity to understand. Hitherto, though our records and accounts…

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