Leadership

Quality Has a Price

Issue 1 and Volume 118.

Quality Has a Price Of increasing concern to many fire officials is what appears to be a trend toward purchasing fire apparatus and equipment on a cost-first basis rather than on the long-established policy of quality first. To many this is a disturbing development which violates the soundly established custom and tradition that only the best is good enough for an emergency service of the caliber of the fire service. Opposing this thesis is the modern marketing viewpoint that lower cost and admittedly shorter life is justified when it permits continuous modernization. Supposedly this contributes to greater efficiency in the long run. There are however two factors which tend to negate the latter point of view as far as the fire service is concerned. The first is directly connected with safeguarding life and property. For the fire sendee to assure itself and those who depend on it that it is…

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