Leadership

Computerizing Records Brings Unexpected Results

Issue 6 and Volume 128.

Computerizing Records Brings Unexpected Results A fire department does not have to be large to computerize its fire and other incident response reports, and the department can experience unexpected benefits in the form of improved evaluation of its operations and substantiation of budget requests. This is the experience of the Fairfield, Conn., Fire Department during the first year of its computerized reporting system. The department has 91 paid men and a small number of volunteers, responds to about 2500 alarms a year and protects a population of 58,000. Fairfield’s electronic data processing department was established for the board of education and eventually, the town administration asked the fire department if it could make use of the computer facility. “Two years ago, we didn’t realize we had need for a computer,” said Chief Joseph Stopa. “Then we did some research and when the question was put to us, we knew what…

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