Leadership

The Model Incident Command System Series: Communications

Issue 3 and Volume 138.

The Model Incident Command System Series: Communications FEATURES STRATEGY AND TACTICS In this eighth article in the series on the National Fire Academy’s model incident command system, the authors discuss the importance of effective and efficient fireground communications. One of the essential elements of any command system is a properly functioning communications process. Defined as a process by which information is exchanged between individuals through a common system of symbols, signs, and behavior, communication requires that there be a sender and a receiver. If a message is sent but not received, no communication has taken place. The use of words facilitates the communications process, but only if all parties in the process apply the same meanings to the words, otherwise, effective communication has not been achieved. COMMUNICATIONS IN GENERAL Borrowing from the National Fire Academy’s advanced incident command course conducted by Lucien Imundi, the following are rules of “good” communications:…

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