INCIDENT MANAGEMENT FOR THE STREET-SMART FIRE OFFICER by John “Skip” Coleman. Published by Fire Engineering. Command is a key component to the safe and effective mitigation of an incident. How should it be implemented? Who is involved? Using real-life scenarios, radio transmission examples, and photos and illustrations, this text`s basic approach will help you understand, implement, or refine your department`s incident management system. (800) 752-9768.