Firefighting

The Oral Communications Assessment Center: Strategy and Tactics

Issue 7 and Volume 162.

BY MICHAEL A. TERPAK Regardless of the rank being evaluated, skills assessors will evaluate a test candidate’s ability to organize and express his thoughts, ideas, and actions in an assessment center exam. The ability to clearly and persuasively present information to a group or an individual can be difficult to master—but if you do, it will pay great dividends. Test candidates who can express themselves well during their exercise will not only score well within the oral communications dimension, but they will also make it easier for evaluators to identify whether they have the knowledge, skills, and abilities to carry out the responsibilities of the position to which they are aspiring—in other words, get promoted. A number of methods and techniques can be used to prepare candidates for oral assessment exercises, but for many who are new to the assessment process, the challenges could be significant. We often see the…

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