Performing Better Employee Evaluations

Issue 8 and Volume 163.

BY LINDA F. WILLING When was the last time a performance evaluation at work really made a positive difference in your life? If you answered never, you are not alone. Some fire departments have found routine performance evaluations to be of such limited value that they have eliminated them altogether. Other organizations keep up the process, but the people who engage in it do so mostly out of habit or necessity. It is the exception rather than the rule that organizations really invest in making performance evaluations an important part of employee development and a process everyone looks forward to. Look forward to performance evaluations? For many of those who do employee evaluations, such an attitude seems impossible. Instead, they may see the routine appraisals as something that they have to get through to get to more interesting and important work. There are two main reasons performance evaluations are ineffective.…

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