Tech Zone

To Improve Communications, Listen to the Radio

Issue 2 and Volume 165.

By PHILIP THOMPSON Recently, my company was involved in a prolonged extrication after a motor vehicle slammed into the rear of a tractor-trailer truck. It was one of those “big ones,” where it seemed like everyone came out to help—four ambulances, numerous police cars, one helicopter, fire police units, and multiple engines arrived on scene. Additional police units were deployed to divert traffic from its regular pattern. On hearing our dispatch tones, I went to our service building, but there were already enough EMS units in service; I ended up sitting in a standby ambulance, listening to the radio. It was a learning experience. I was proud. Command was quickly established by one of our town’s most experienced chiefs. Joint EMS command quickly followed, coordinated by one of our newest EMS officers. Dispatch and command worked seamlessly with the increasing volume of radio traffic as units went into service. Soon,…

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