BILL GUSTIN is a 41-year veteran of the fire service and a captain with the Miami-Dade (FL) Fire Rescue Department. He began his fire service career in the Chicago area and conducts firefighting training programs in the United States, Canada, and the Caribbean. He is a lead instructor in his department’s officer training program, is a marine firefighting instructor, and has conducted forcible entry training for local and federal law enforcement agencies. He is a an editorial advisory board member for Fire Engineering and FDIC. He was a keynote speaker for FDIC 2011.