Consistent communication is the single greatest determinant of a fire officer’s effectiveness. Eight ways officers can communicate to firefighters are offered.
Thomas E. Poulin explains why certain questions pertaining to leadership should be part of the testing process for promotion in the fire service and that responsibilities and required skills increase and change as leaders move up the promotional ladder.
The decisions the chief makes are only as good as the information he already has and whatever new information he gathers at the incident scene. As a student, he has prepared as much as possible from books, classes, and experience. When responding to and operating at an incident, he uses senses to gather additional information. But his most important information sources are the firefighters operating at the scene.
Craig A. Haigh cites the case for replacing the employee annual performance evaluation with a system that provides for real-time feedback and a focus on employee goals.
Whether running command from inside a vehicle or outside, remember that there can be only one command post. Although its location can be changed, ideally it should be positioned just outside the hazard area, in the front of or near the main access to the area and be properly designated.
We must always recognize and respect the intentions of the firefighter who, in context, made a decision that he thought would be successful.
"Condoning deviant behavior in one place will likely lead to other areas where members’ deviant behaviors will be normalized," writes Dane Carley and Craig Nelson.
Bart Lace uses his department’s Company Officer Development Academy as an example of the right way to prepare young officers for any fireground situation.
New officers responsible for training must develop their instruction skills to ensure their students learn successfully.
Seventy-five percent of workers who voluntarily left their jobs did so because of their bosses and not the position itself. Here are eight leadership pitfalls to avoid alienating your firefighters.