Fire alarm control panels recalled by Notifier because of alert failure

The following product safety recall was voluntarily conducted by the firm in cooperation with the U.S. Consumer Product Safety Commission (CPSC).

Name of Product: Notifier Fire Alarm Control Panels

Units: About 2,000

Manufacturer: Notifier, of Northford, Conn.

Hazard: The software in the fire alarm system could fail to process an alarm condition, which could result in the system failing to respond in the event of a fire.

Incidents/Injuries: None reported.

Description:This recall involves the Notifier brand operating system firmware control panels in fire alarms. The control panel is black or red with a silver screen. The panels control display and emergency communications. “NOTIFIER” or “NOTIFIER by Honeywell” is printed on the front of the fire alarm unit. This recall includes the following model numbers: Firmware version 11.2.2 for NFS2-640 and NFS-320 control panels and firmware version 3.14.1 for and NFS-640 control panels.

Sold by: Authorized distributors to commercial end-users. The products were not sold at retail, but version 11.2.2 was available for download on, a secure Web site accessible only to Notifier customers from May 2008 through July 2008 at no charge.

Manufactured in: United States

Remedy: Distributors should immediately contact the company for replacement software. All known users of have been contacted.

Consumer Contact: For additional information, contact Notifier at (800) 289-3473 between 8 a.m. and 5 p.m. ET Monday through Friday or visit the company’s Web site at

For photos of this product, please visit the CPSC Web site HERE.

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