Fire Rescue crews were called to Universal Orlando to rescue guests from Harry Potter and the Escape from Gringotts after the ride stopped, reports mynews13.com
Orlando firefighters were dispatched at 11:35 a.m. and rescued approximately 12 people from the indoor roller coaster.
Universal Orlando spokesman Tom Schroder said a technical glitch on the Gringotts ride caused it to come to a safe stop.
Schroder sent us the following statement Monday:
The attraction has been operating wonderfully and thousands of our guests have had a great experience over the past couple weeks.
A little while ago, a tech glitch caused the ride to come to a safe stop. We have assisted nearly all our guests off the ride and have called the fire department for help with one vehicle. Once we have helped those guests off the ride, we will focus on re-opening it as soon as we can.
No injuries on the ride were reported, fire officials said.
Since its opening in July as part of the Wizarding World of Harry Potter: Diagon Alley area of Universal Studios, riders on Harry Potter and the Escape from Gringotts have reported multiple malfunctions and breakdowns on the indoor coaster ride.
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