Report: Errors, Dispatch System Blamed in Deadly New York Fire

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A New York City investigation into a deadly Far Rockaway fire earlier this year faulted human errors and dispatch system flaws.

According to the report on the April 2014 fire by the New York City Department of Investigation, the Fire Department of New York “dispatch system is unduly complicated and unacceptably flawed, and these flaws, combined with human error, delayed medical assistance to two children trapped in the building who ul timately died.”

According to ae CBS 2 report (, it took an ambulance approximately 21 minutes to get to the scene after the initial 911 calls.

Read more about this report at


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