Humpday Hangout: Organizational Behavior

In this week’s Humpday Hangout, guest hosts Mike Dugan of the FDNY and Bill Carey of Firefighter Nation talk to the Dane Carley, Craig Nelson, and Jeff Wallin about higher reliability organizations (HROs) and how this approach applies to the fire service. They discuss the principles of HROs, how firefighters can incorporate them into their agencies, building a learning culture, recognition-primed decision making, and more.

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