Fireground Strategies: Inside the FDNY: Dispatchers’ Role in Saving Lives

Join Fireground Strategies with Jim Duffy as he speaks with Rob DeMarr, Fire Department of New York dispatch supervisor, about the critical role dispatchers play in fire and rescue operations. 

From handling 911 calls to coordinating emergency responses, this episode reveals behind-the-scenes strategies that keep first responders and civilians safe. Gain insights into the following topics:

  • How communication shapes life-saving decisions.
  • The evolution of dispatch technology.
  • The challenges of serving one of the busiest cities in the world. 

Brought to you by AMKUS.

Listen to learn more.

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