Fire EMS

In March and April of LAST year, many communities in New England experienced flooding at historic levels. During this crisis, the Warwick (RI) Fire Department responded to water rescues in addition to regular fire, motor vehicle accident, and emergency medical calls.
Fire EMS

The one emergency service that should have cornered the customer service market is the emergency medical service (EMS).
Leadership

Career and volunteer de- partments often complain that they lack the time and resources needed to provide effective public education and customer service to the community.