Why are some senior firefighters prone to prophesying that rookies will come to hate the job, given enough time? Mckayla Conner diagnoses the mindset.
Treat every day like it’s your first day on the job.
Tom Warren looks at how fire service traditions connect the modern-day firefighters to the roots and spirit of the profession.
Embracing the ownership philosophy at all levels of your volunteer fire department can help improve your level of service in a variety of ways, writes Tom Merrill.
In this Humpday Hangout, Rick Lasky and Terry McGrath are joined by Chief Tim Tittle and Firefighter Ashley Stratton of Lewisville, Texas; Chief Eddie Buchanan of Hanover, Virginia; and Chief Darrell Brown of Grapevine, Texas. Join them as they discuss those who love the job, and those who don't.
Chief Rick Lasky of the Lewisville (TX) Fire Department took this hard look at the fire service and ultimately found it short on the one element that makes it effective: passion.
Rick Lasky takes an honest look at the fire service in the Aug. 23 webcast. To REGISTER, click here: iian.ibeam.com/events/penn001/16031/
As we wind down the Pride and Ownership series with this final segment, I can't think of a better time to talk about the whole "never forgetting" thing.
For the past 10 months through this Pride and Ownership series, we have discussed again and again just how great this profession of ours is.
Whenever someone mentions customer ser- vice or marketing in the firehouse, a lot of our firefighters and officers lean back in their chairs, wrinkle their noses, and say, “Not again.